Reference

How gadunselot Handles Your Personal Data

This page explains exactly what data gadunselot collects when you open an account, make a deposit via DANA, OVO or GoPay, and use the lobby — and what we do with it.

Account data stays yoursWallet details handled securelyNo third-party data salesDANA, OVO, GoPay context onlyYour rights, clearly stated
gadunselot How gadunselot Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Security and transparency are not afterthoughts here — they are built into how account data flows through the platform. From the moment you link a wallet to when you request a withdrawal, your data is handled with SSL encryption in transit and access controls at rest. Here is what that looks like in practice across four areas.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO or GoPay. You can manage cookie settings in your browser at any time.

Account Security Measures

Login access requires OTP verification sent to your registered mobile number. We flag unusual login attempts automatically and can lock the account on your request if you suspect access you did not authorise.

Data Retention Policy

Active account data is retained while your account remains open. After you close your account, we keep transaction records for the minimum period required by applicable local law, then delete or anonymise them.

Requesting Changes or Deletion

You can request a copy of your data, correct any inaccuracy, or ask us to delete your account data by contacting support. Deletion requests are reviewed against local legal retention requirements before processing.

PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how we store your data, want to update your account details, or need to submit a data request, our support team is the right place to start. We handle privacy queries through the same channels you use for account help — email, live chat, and our help centre form. Responses to data-access or deletion requests are processed as a priority.

Email Support Send your data request or privacy question to our support address. Include your registered email and the wallet type — DANA, OVO or GoPay — linked to your account.
Live Chat Open the chat widget from your account dashboard. Our team can confirm what data we hold and explain your options for access or correction in real time.
Help Centre Form Submit a formal data request through the help centre form under Account Settings. Select the privacy category so your query reaches the right team without delay.

Common Questions About Your Privacy

Real questions from account holders about how gadunselot handles personal data, wallet information, cookies and your rights under this policy.

We collect your name, email address, mobile number and the wallet ID you register — DANA, OVO or GoPay. Session and device data is also collected to secure your login and detect unusual activity.

Your DANA, OVO or GoPay details are shared only with the payment processor completing your transaction. We do not sell, rent or pass your wallet data to any other third party for marketing or analytics.

We retain transaction records for the minimum period required under applicable local law in Indonesia, then delete or anonymise them. Non-transactional data is removed promptly after account closure.

Yes. Contact our support team via email or the help centre form, select the privacy category, and we will compile your data record. Include your registered email and linked wallet type to speed up the process.

We use functional cookies to keep you logged in and remember your wallet preference. You can adjust or block cookies through your browser settings at any time, though some account features may not work without them.

Contact support immediately via live chat or email. We can lock your account, review recent login activity and initiate an OTP reset so you regain secure control of your wallet and session data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.